Applicants should check the individual institution’s website before applying to positions to ensure the position is still available. Posted positions have been compiled from listservs and may close quickly.
If you have a job you wish to post, please email mchristus@aamv.org.
12/14/11
Volunteer and Programs Manager
Houston Arboretum and Nature Center
Reports To: Executive Director
Employment Status: Full-time
Salary: Full time salary commensurate with experience with excellent benefits
Summary:
The Volunteer Manager portion of responsibilities manages all aspects of the Arboretum’s volunteer program, including recruitment, training, scheduling and retention of volunteers. In addition, the Program Management duties will include creative and administrative oversight for all adult educational programs. The Volunteer & Programs Manager will work with the Arboretum team to develop and implement new program offerings as well as recruit volunteers to help administer the programs. The Volunteer & Programs Manager works closely with all members of the Arboretum team. This position will normally work 40 hour/wk but will be expected to vary those hours to meet the needs of the Arboretum. Some evening and weekends will be required.
Volunteer Responsibilities:
- Recruit, interview and place applicants for volunteer work at the Arboretum
- Work with Communications Director to publicize opportunities for volunteers
- Conduct and arrange for volunteer orientation and training
- Create a volunteer database
- Coordinate all volunteer activity for both education and conservation staff
- Develop and manage volunteer policies, procedures, and standards of volunteer service
- Coordinate large volunteer events, such as corporate work days
- Organize and participate in volunteer recognition programs ands special events
- Develop/maintain relationships w/ other organizations such as Junior League of Houston and Volunteer Houston
- Provide ongoing support for volunteers
- Act as a single point of contact for communications between staff and volunteers
- Create and distribute various communications related to volunteer news and facilitate distribution of information
- Grow the current volunteer group from 200 active members to 300
- Implement a volunteer recognition program
Program Manager Responsibilities
- Plan, execute and finalize all adult programs including coordination with instructors and 3rd party contractors
- Communicate with instructors and maintain instructor payment schedule
- Provide supervision on site when programs are taking place
- Manage day to day activities of programs, which involves creating and managing program content and initiatives
- Participate in planning, developing, evaluating, and implementing successful programs
- Evaluate program offerings and instructors
- Work with the Marketing/PR staff and consultants to create promotional material and increase traffic to programs
Qualifications:
- A bachelors degree
- At least 4 years experience in management or supervisory role in a non-profit environment
- Experience working with and managing volunteers required
Knowledge, Skills and Abilities:
- Self-motivated, resourceful and excellent interpersonal skills
- Outstanding communicator, both orally and in writing
- Innovative thinking and flexibility is critically important
- Thorough, organized and detail-oriented approach to work
- Ability to work collaboratively
- Excellent people skills
To Apply: Send resume, cover letter to:
Deborah Markey
Executive Director
dmarkey@houstonarboretum.org
Deadline: None, Position Open Until Filled.
12/14/11
Organization: The Butterfly Pavilion
Job Title: Full Time Volunteer Coordinator
Reports to: Vice President of Programs and Exhibits
Position Status: Exempt
Job Summary:
The Butterfly Pavilion is seeking an individual with the passion and skills to lead the ongoing growth of the volunteer department by actively recruiting, retaining, training, and developing qualified individual and groups of volunteers for positions to meet the Butterfly Pavilion’s scientific, educational, cultural, and marketing objectives.
Qualifications:
- Bachelor’s degree or higher
- 1-3 years prior volunteer program coordination/management experience in a non-formal education (museum/zoo/etc.) or non-profit organization setting required
Experience and Skills:
- Knowledge and application of best practices in volunteer management, educational interpretation, informal education and non-profit environments
- Familiar with Volgistics software database highly desired; solid understanding of technologies and social media
- Excellent, inclusive communication skills with audiences of all ages – enjoyment, enthusiasm, patience
- Fantastic customer service skills and high expectations for quality and accountability
- Lifelong learner – willing to ask questions, discover and share information
- Extended periods of standing and/or walking is required; ability to lift and carry 30-40 lbs. required
- A condition of employment is the successful completion of a background check
- Requires a flexible work schedule that includes evening and weekend events.
Position Responsibilities:
Daily Program Coordination
- Daily program coordination (design, facilitate, evaluate, etc.) for the following volunteer program opportunities: core
- volunteers, volunteer appreciation, volunteer training, etc.
- Create program recommendations and develop new program materials
- Responsible for implementing marketing strategies and driving active recruitment and retention of quality volunteers;
- matching volunteer skills to organizational need to enhance the quality of the Butterfly Pavilion’s visitor experience
- Act as liaison between the volunteer program and other departments to discover, create and fill volunteer needs to best
- support the Butterfly Pavilion’s mission
- Network and develop relationships with other community volunteer programs to support program needs
Daily Volunteer Oversight
- Coordinate efforts with department heads to maintain scheduling, training and daily oversight of active volunteers
- Coordinate problem solving efforts to effectively and quickly address any volunteer related staffing issues
Strategic Planning
- Responsible for tracking program related outputs and achieving goals tied to outputs
- Contribute to Programs Team goal-oriented strategic planning and budgeting process
- Collect and report trending data for volunteer program for analysis and evaluation
Instruction
- Teach a variety of volunteer educational programs including trainings, field trips, etc.
Other Functions
- Provide ongoing daily support (calls, email, invoicing, etc) as a part of the Programs Team
- Professionally active, attending seminars and continuing educational opportunities as applicable
Salary and Benefits:
The benefits that the Butterfly Pavilion offers are generous. They include ten paid holidays, sick leave and a 401K plan. The Pavilion provides twelve days of vacation per year (after the first year), and this number increases at the beginning of the fifth year and again at the ten-year mark. Also offered is medical, dental, vision, life and disability insurance (short and long term). And last, but far from least, the Pavilion provides an extraordinarily unique, pleasant and gratifying atmosphere.
This is a full time, exempt permanent position. Salary to commensurate with experience ($27,000-32,000 annually).
Application Information and Process:
All applicants should send a salary range requirement, cover letter and resume along with contact information for three professional references to Nicole Bickford at nbickford@butterflies.org in Microsoft Office or PDF format by Midnight on January 4th, 2012.
Or mail the required materials to:
Butterfly Pavilion
Attn: Nicole Bickford
6252 W. 104th Avenue
Westminster, CO 80020
No phone calls please.
More information about the Butterfly Pavilion can be found at http://www.butterflies.org
11/19/11
Senior Manager, Volunteers and Training
As part of The Tech Museum’s Operation team, the Senior Manager of Volunteers and Training is a full time, exempt position reporting to the Vice President of Operations. This main responsibilities of this position include the oversight and management of volunteer staffing for the museum including interviewing, training, and scheduling as well as managing the utilization, recognition and retention programs of the department. In addition, the Senior Manager also oversees the general training and development programs for both paid staff and volunteers including orientations, guest service training and interpretation training. This position is the objective source to handle volunteer needs, suggestions and relations for the institution and is the face of the institution for hundreds of volunteers.
Key Outcomes and Responsibilities:
• Through recruitment, placement and utilization strategy, fulfill all volunteer requests from both guest-facing and back-of-house departments to ensure proper staffing levels and guest satisfaction.
• By partnering with both the Volunteer Services Assistant and the Vice President of Operations, create a department budget and an annual recruitment plan to achieve volunteer acquisition goals for each fiscal year that matches both annual and strategic objectives of the institution.
• Manage the ongoing communication process with volunteers through emails, electronic newsletters, briefing meetings and events.
• By partnering with both the Operations Training Supervisor and the Vice President of Operations, create an annual training calendar that allows for timely orientation and development of both staff and volunteers from orientation to guest service training.
• Manage and develop both the hourly Volunteer Services Assistant and the hourly Operations Training Supervisor positions to achieve department goals.
• By working some weekend days, work closely with both weekday and weekend volunteers, listen to their needs and work with other departments to solve issues.
• Ensure that departments utilizing volunteers are appropriately ready to receive volunteers by following up with formal volunteer requests with management peers.
• By providing direction and guidance to the Volunteer Services Assistant, ensure that the Volgistics volunteer data base is kept up-to-date and well utilized for scheduling and reports.
• Through tracking mechanisms and other ongoing development, source specific volunteer expertise for specific museum needs and proper utilization of volunteers.
• Plan, coordinate and participate in the Volunteer Advisory Board (VAB) on a quarterly basis and act as the staff representative for feedback follow up.
• In conjunction with the VAB Chairperson and through the direction of the Vice President of Operations, oversee the progress of the VAB Committees including training, mentoring, annual scholarships, community outreach, safety, volunteer events, field trips, and specialized recruitment.
• Ensure proper procedures are timely followed to place an annual Volunteer Representative on the museum’s Board of Directors.
• Act as the objective management outlet for volunteer questions, suggestions and issues; follow up with the appropriate department for resolution.
• Plan and execute the annual Volunteer Recognition Event and Recognition Week activities through the involvement of all departments.
• Oversee the writing, publishing and distribution of weekly Communication Notes, schedules and Adobe parking lists to ensure proper operational flow.
• Coordinate own volunteer assistance for completion of daily administrative duties in support of the position.
• Coordinate and rotate hosting the twice-daily Volunteer Briefings prior to each volunteer shift.
• Through weekly scheduling of volunteers, ensure all volunteer staffing requisitions are filled, including, but not limited to daily operational volunteers in the Galleries, Membership, Guest Experiences, IMAX, The Tech Museum Ambassador outreach program and office support volunteers n the McCabe business offices.
• Manage the McCabe Office volunteers to fulfill the requirements of the Community Relations ticket fulfillment program and other administrative department needs.
• Manage ongoing recognition and retention plans including hourly recognition badges and mentorship pins.
• Act as the face of the museum’s volunteer program with the Board, other staff, outside institutions and media.
• Act as the Manager of the Museum (MOM) twice per month with responsibilities for the daily operation of the museum on those days.
• Complete other volunteer management duties as assigned.
Job Certifications: • Bachelors’ degree or equivalent education and experience. • Background in volunteer management, staff or volunteer recruitment, staff utilization and/or employee relations. • Ability to create strategic plans that set annual goals and tactics for achievement. • Proven skill at creating, maintaining and balancing a budget. • Excellent interpersonal and communication (both oral and written) skills. • Ability to speak in front of large audiences of diverse groups. • Proven ability to work with a diverse group of people. • Demonstrated ability to multi-task and meet deadlines. • Computer literacy including Microsoft Office, word processing and database experience. • Ability to supervise volunteers on a project basis. • Ability to manage staff so they are retained and individually successful. • Availability and willingness to work at least one weekend day per month and also work some occasional evenings and holidays as the needs of the position dictate. • Ability to work independently and meet deadlines. • Prior experience in training museum docents or volunteers in an informal educational setting highly desirable. • Understanding of interviewing laws and process preferred. • Bilingual a plus. • Familiarity with Volgistics HRIS system or similar employee-tracking database system a plus. • Prior volunteer experience preferred. Application Procedure Please send cover letter and resume with salary history to: The Tech Museum, 201 South Market Street, San Jose, CA 95113-2008, Attn: Human Resources. Or, e-mail resume to jobs@thetech.org (text only — do not send attachments.) FAX: (408) 279-7149. No phone calls please. The Tech Museum is an Equal Opportunity Employer with a strong commitment to diversity.
11/8/11
Docent Program Coordinator
Full-time Position
The Docent Program Coordinator is responsible for leading and managing all aspects of GRAM’s docent program. This position includes planning docent training sessions around key issues in gallery teaching, and developing materials, information, and a curriculum of studies for docents. The Docent Program Coordinator will also lead ongoing program expansion that will encompass adding more volunteer docents and developing an enhanced menu of tour programs.
Candidate must have proven leadership and organization skills, be an inspiring public speaker, and possess a Bachelor’s degree (MA preferred) in art history or art education and be knowledgeable of current trends in gallery teaching strategies. They must also be proficient in Microsoft Office software, familiar with social media, and be able to work a flexible full-time time schedule, including nights and weekends.
Qualified candidates should send their resume and salary requirements, along with a cover letter highlighting their qualifications as they relate to the job requirements, to hr@artmuseumgr.org. No phone inquires, please.
11/3/2011
Volunteer Docent
Discovery Times Square
Dead Sea Scrolls: Life and Faith in Biblical Times
Looking for volunteer docents for an upcoming exhibition featuring one of the largest collections of artifacts from Biblical Times, including the famed Dead Sea Scrolls. Students and those interested in archaeology, biblical history, the Hellenistic period, the Byzantine era, Israel, world history and religion are especially encouraged to apply. College credit can be given. Exhibit is open during the day Tuesday – Sunday. Schedule is flexible.
About Discovery Times Square:
More than a museum, Discovery Times Square is the destination for discovery through unique and immersive exhibits in New York. Here, events epic and rare come to life by connecting you to the greatest human stories ever told. Intelligent, exciting, and moving – it’s the experience that counts.
About Dead Sea Scrolls: Life and Faith in Biblical Times:
Take a fascinating archeological journey through the Holy Land. This rare exhibit features the famed Dead Sea Scrolls, selections of the Western Wall and more than 500 never-before-seen artifacts from biblical times. Experience firsthand the traditions, beliefs and iconic objects of ancient Israel that impact world religions today.
Docent Responsibilities:
- Learn about the extensive artifacts on view, and share your knowledge with others.
- Engage in dialogue with visitors about the artifacts, the Scrolls, and life in Biblical Times.
- Guide tour groups and student groups through the exhibition, as needed.
- Assist museum staff with directing patrons, answering questions about the venue policies and other general customer service inquiries.
- Respond and converse with patrons from an unbiased perspective, presenting the facts without personal opinion or bias.
- Respect and preserve the museum-going experience for all patrons of Discovery Times Square.
- Possess an outgoing and friendly personality and strong public speaking skills,
- Treat all patrons, staff, and visitors with the utmost respect.
- Attend an orientation session and training sessions in late October.
- Be available for at least three months of the exhibit’s run from October 28th – April 15th
To Apply
Send resume and letter of interest to info@runningsubway.com with “Docent Program” in the subject line.
10/14/2011
Job Title: Volunteen and Public Programs Supervisor Position Posted: October 2011
Department: Education Reports to: Manager of Public Programs
FLSA Status: Exempt Salary Range: $28 – $30K
Job Status: Full-time
Job Purpose: Zoo Atlanta’s Public Programs Team connects directly with Zoo guests to forge the human-animal bond and communicate the importance of Zoo Atlanta’s successful research and conservation programs. This position is responsible for managing the Zoo Atlanta Volunteen Program and supporting all efforts of the Public Programs Team. The supervisor will serve as a liaison between the teen volunteers and the service area contacts to determine the needs of the zoo as well as coordinate social activities and appreciation events. The Volunteen and Public Programs Supervisorshall provide leadership in supervising all teen volunteers. The position requires enthusiasm and creativity as well as excellent skills in customer service, communication, conservation education, leadership, and time management.
______________________________________________________________________
JOB FACTORS:
Ø Essential Duties & Responsibilities
Develop program plan with goals and objectives for program participants
Create interest response packet and acceptance/denial packets
Prepare material and content for program orientation and implement
Solicit volunteen needs from all service areas
Recruit, select, train, place and evaluate youth volunteers
Conduct and facilitate training of staff to effectively work with and evaluate youth
Act as teen mentor: foster knowledge, leadership, and life skills
Maintain volunteer database and confidential files – personal data, hours, test results, evaluations, etc.
Coordinate education programming, career planning, fun trips, and additional learning opportunities based on the needs of the youth volunteers
Assist teens with daily assignments, interpretive questions, speaking skills, guest assistance
Create, distribute, collect and summarize performance feedback from service areas, teens, and parents. Communicate feedback to volunteers, service areas, and parent/guardians.
Plan and coordinate end of the year appreciation party and social function
Maintain positive relationships with parents, encouraging involvement
Respond to questions and concerns from volunteers and parents/guardians before, during and after the program
Seek and secure funding from grants and other private sources
Maintain budget and grant funds ensuring effective use of funds
Assists with all aspects (creating, evaluating, implementing, conducting) of public programs, including docent programs, volunteer programs and general interpretive programs
Assist with conducting guest visitor surveys and preparing teens to conduct them regularly
Works with Docent and Public Programs Supervisor and Volunteer Coordinator to ensure integration with volunteer programming
Actively participates in Zoo-wide organizations and professional organizations (ZA’s Green Team, AAZK, AZA, AZAVA, NAI, etc.)
Assists with Zoo sponsored events
Provide excellent guest service to all Zoo guests, staff, volunteers and community partners
Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement
· Any other miscellaneous projects/tasks assigned by Zoo Atlanta’s Education management team
QUALIFICATIONS:
Ø Knowledge/Skills/Abilities:
Proven three (3) years of experience in working with adolescents
Minimum of two (2) years experience in training and managing volunteers
Minimum of two (2) years experience in project / program development and management
Minimum of two (2) years experience in education
Weekend work required
Exemplary teamwork and customer service skills required
Extremely strong oral and written communication skills
Very strong organizational, research, and editorial skills
Must be self-motivated and reliable
Flexible schedule as weekend, holiday, and evening work are required
Must be comfortable around all species, including snakes and spiders
Professional dress, appearance, and conduct
Working knowledge of Microsoft Word, Excel, PowerPoint, and Internet Explorer; Volgistics experience preferred.
Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays and evenings
EDUCATION:
Ø Education level required for positions: Bachelor’s Degree in Education, Biology, Zoology, Interpretation, Environmental Education or related fields.
Ø Certificates/Licenses/Registrations:
Certification in National Association for Interpretation (NAI) programs preferred
PHYSICAL DEMANDS:
Ø Must be able to lift and carry 20 pounds.
WORK ENVIRONMENT:
Ø Must be able to work outdoors in all weather conditions.
MISC:
This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
Zoo Atlanta is an EOE and provides a Smoke-free and Drug-free Work Environment
http://tbe.taleo.net/NA7/ats/careers/requisition.jsp?org=ZOOATLANTA&cws=1&rid=147